Grant strategies to build nonprofit capacity
Terms and Conditions
Strategic Grants uses PayPal to process online transactions for grants training (including webinars and workshops), via PayPal. When you choose to pay with a credit card, you will be directed to the Flo2Cash website to securely process your payment.
Unless otherwise stated, payments processed through Strategic Grants' New Zealand website (www.strategicgrants.co.nz) are in New Zealand dollars.
After registering online for GEM Local, a grants workshop or a webinar, you will receive an email confirmation containing your registration details. We will normally confirm receipt of your registration within a few minutes of ordering. Please refer to the section below that is relevant to the service you are accessing.
While registering and paying online, you will be prompted to create your username and password to access the pre-recorded webinar. Once logged in you will be able to view the pre-recorded webinar immediately or at a later time of your choosing.
If you have questions regarding your registration for a webinar please contact us at firstname.lastname@example.org
You will be contacted again by email 1 - 5 business days before the event, with final confirmation of the details.
If you have questions regarding your registration for a workshop, please contact us at email@example.com
You will be contacted 2-3 days before the webinar with access details. The recording will be available to you for a month after the date of delivery. If you have questions regarding your registration for a webinar, please contact us at firstname.lastname@example.org
GEM Local subscriptions are securely processed through Flo2Cash. While registering and paying online, you will be prompted to create your username and password to access GEM Local. Your access will commence immediately and continue for the selected length of your subscription (three, six or 12 months), at which time you will be prompted to renew.
GEM Local payments are billed in the currency of the country in which the organisation is based, i.e. New Zealand-based organisations registering for GEM Local will be billed in New Zealand dollars.
If you have questions regarding your registration for GEM Local, please contact us at email@example.com.
Cancellations and Refunds
Strategic Grants does not accept cancellations or make refunds for webinars once payment has been processed.
You will have 30 days to view the webinar content. If you are unable to access the content in that time due to a problem with Strategic Grants' website, you will be provided with another 30 days' access once the issue is resolved. Call Strategic Grants on 09 801 0433 to resolve access issues.
If attendance is cancelled in writing more than five business days before the event, the registration fee will be refunded, less an administration fee of $50.
Refunds are not available if cancellations are made less than five business days before the event, but registrations may be transferred to a colleague or to a later event at no cost. Please contact us at firstname.lastname@example.org if you need to cancel or transfer your registration.
Refunds of credit card payments will be made back to the card used for payment. Refunds of EFT payments will be returned to the account from which they were made.
You may choose not to renew your GEM Local subscription at the end of any subscription period (three, six or 12 months, depending on your selection).
All online credit card transactions performed on the GEM Local using the Flo2Cash payment gateway, are secured payments.
To make a credit card payment for a workshop or webinar, you will be redirected to the PayPal website where your transaction will be securely processed.